Shipping policy
Shipping & Delivery Policy – Yellocart.com
Effective Date: [Insert Date]
Welcome to Yellocart.com! We are committed to providing a smooth and transparent shipping experience. Please read the following information carefully before placing an order.
1. Order Processing Time
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All orders are processed within 1–2 business days (excluding Sundays and public holidays).
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Orders placed after 5 PM will be processed the next business day.
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In case of any delay due to stock unavailability or verification, we will notify you via email or phone.
2. Domestic & International Shipping Options
Domestic Shipping (India)
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We deliver across India via trusted courier partners like Delhivery, Bluedart, Ekart, and India Post etc.
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Delivery timelines:
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Metro cities: 2–4 business days
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Tier 2 & 3 cities: 4–7 business days
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Remote areas: 7–10 business days
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International Shipping
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Currently, international shipping is limited. If you are outside India, please contact us at support@yellocart.com before placing your order.
3. Shipping Costs
| Order Type | Shipping Charges |
|---|---|
| Orders above ₹499 | Free shipping (India only) |
| Orders below ₹499 | Free shipping (India only) |
| COD Orders | No any handling charge |
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Shipping charges are displayed at checkout before you confirm payment.
4. Local Delivery (if applicable)
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For select pin codes in major cities, we offer same-day or next-day local delivery.
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Available delivery options and timing will be shown at checkout.
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Local delivery may carry a small fee based on distance.
5. Returns, Changes & Cancellations
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Order Changes/Cancellations:
Allowed within 1 hour of placing the order. Please contact our support team immediately. -
Returns & Refunds:
Accepted within 7 days of delivery for damaged, defective, or incorrect items. Item must be unused and in original packaging. -
Non-returnable items include perishable goods, personal care items, and products marked “Final Sale.”
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Visit our Return & Refund Policy page for full details.
6. Potential Service Interruptions
Shipping may be delayed due to:
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Natural disasters (floods, storms, etc.)
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Public holidays
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Unexpected logistics issues
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Strikes or pandemic-related disruptions
We will keep you informed in case of any such delays.
7. Order Tracking
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Once your order is shipped, a tracking number and tracking link will be sent via SMS/email.
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You can also view tracking details under “My Orders” on your Yellocart account dashboard.
Need Help?
For shipping, delivery, or order support:
📧 Email: yellocartonline@gmail.com
📞 Helpline: 8700886092 (Whatsapp Only)
📦 Track your order: [Insert tracking page link]