| Buyer | Real customer reviews |
|---|---|
H***r | 22 May 2020 15:29 My 2 cats were initially scared of the beds. I eventually got them to warm up to them by putting calming spray and a favorite blanket on them. I also like using the beds as a spare pillow. I got the 2 smallest sizes for my 6 & 8 pound cats. |
| T***a | 25 Feb 2020 00:12 Very soft litter, pleasant to the touch and was quickly delivered. Puppy immediately liked |
| U***d | 23 Feb 2020 20:59 Stunning lounger, everyone is happy |
| M***s | 17 Feb 2020 04:11 Fast delivery. |
| I***t | 17 Feb 2020 04:09 Very satisfied with the purchase! Thank you very much to the store. Fast shipping. |
| M***g | 17 Feb 2020 04:07 The product is excellent! I recommend! Fluffy, big and soft! |
| H***n | 17 Feb 2020 03:59 cool store,fast delivery, satisfied with the quality of the bed, has been tested as seen in the photo |
| E***n | 17 Feb 2020 02:43 Cool lounger for the cat, the cat liked, now sleeps in it constantly!) stuffing on my account is not enough, it was possible to make denser, the sides would be stable, and so satisfied!) thanks! |
| P***s | 28 Jan 2020 12:09 My dogchild luvs it! Secretlicious is my 6lb or 3kg Yorkie dog. She fits in it perfectly but, I should've brought the 70cm for more room. She wouldn't go inside because it was too confined. I undone the seam to the base and sewed both ends to open bed wider. Now she can lay, stretch and sleep more comfortably. Quick delivery. |
| K***c | 10 Jan 2020 06:57 Bed is very fluffy and nice in touch. Highly recommend buying from this store. |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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