SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Yellocart Online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yellocart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hidden Phone Tripod Mount with Cold Shoe——The phone tripod comes with a smartphone holder with a cold shoe mount, allows you to mount a microphone or led video light for selfie Vlog
Great!
Quality at the level, it came in 4 days.
Tripod great quality approved.
Delivery to Belarus about a month. Packed so-so, the box is dead, but nothing is damaged. Tripod super quality. For $16 with the remote... worth your money with a margin. Definitely recommend to buy. Even the review was not hollow to write :))
Everything is received intact. Exactly on time. Connects to Bluetooth. Works without complaints. Great thing
All good
The product is as described, it arrived fast and well packed. The tripod is very flexible and firm. The wireless shutter connects easily and works accordingly.
Reliable trivet. On Aliexpres $89 I paid with remote control and the Allegro costs $160. Shipping courier DHL with Polish magazine after 2 days from payment.
great item. high quality manufacture, solid and very usable . recommended for any lighter loads (phone, actioncam, etc)
Item feels study and good quality. Thanks store.
Pretty good quality product, tough i sturdy! The tripod for 15e approx is worth it, with the "quik release" adapter works well! The only counter is that the tripod legs are not fixed. The rest is fine, contains both camera screw adapter and click to open to use the mobile! It is worth buying the tripod + quik release! For about 15 euros!
Quality at altitude, thank you very much!
Although the box is crushed, item is intact and not damaged. Nice build quality very sturdy and as pictured. The Bluetooth remote paired easily with my iPhone as well.
All as stated, shipping fast, delivery by courier, quality acceptable.
Great tripod! Steady, comfortable head with integrated holder for smartphone and bubble level, powerful but easy to bend legs. Quality thing! Delivery fast, to the store Thank you!
The quality of the tripod is excellent, very satisfied with the purchase.
Отправили сразу, в день заказа. 6го сентября заказал, 11го получил (а так 10го уже был в пункте выдачи). Триподом доволен! Качество, материалы супер, тем более за такие деньги! + Пультик работает без приложения, достаточно подключиться через блютуз. Всем советую!)