SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Yellocart Online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yellocart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good qulity. Fast shipping. Comfortable. It is better to take on a larger size. Very good fabric, breathes, for a hot summer most that.
195 height, weight 113-approached well.
OK
The color is slightly different from the photo. But here it is possible to connect with the color rendition of the smartphone
Hello, the order came in 60 days, not happy.
Excellent shirt! Item was well packaged and arrived quickly!
класс.как на меня шили.Благодарю!!!
Perfect Description
I followed the users' recommendation, and it went well, my size is XL when buying from the stores in Spain, but in this AliExpress store you have to order XXXL that comes to be our
correct size
Very good product and good gender
Arrived before the estimated time, It is a very nice t shirt, It fits me a bit loose, but with some sewing I will fix it. Just what expected. I think I will keep buying from this vendor.
I advise you to order a bigger size! And the quality is quite at the level.
they look great on and the sizing is perfect.
I recommend the store. Wrote himself, specified the size. It came as I wanted.
Good polo. Only synthetics, but the fabric is pleasant to the body. After washing, the shape and color have not changed
Polo shirt liked, the quality is good, I advise
Спасибо майка не плохая но немного не соответствует цвет
Good
For a sample ordered one shirt light gray, 1.85 height and 97 kg 4 XL came up wonderfully, after ordered 5 more pieces of different colors, I like the store.
Очень не плохо
Thanks to the store who sent the size, as I asked, and ordered first XL, he would definitely be great. Seller well done
T-shirt approached 56 58 Russian size
very impressed with this shirt.The cut and size is perfect for my body shape. Happy customer, thank you.
The shirt is good, the size corresponds to the size grid. The shirt is not made of pure cotton, but also not bare synthetics, pleasant to the body. The color is beautiful, juicy, the threads do not stick out, does not smell like anything.