SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Yellocart Online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yellocart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Received after 1 month of waiting. Product not tried yet Glues are well packed. Thank you to the store for the small gifts.
Very strong glue , not recommended for sensitive skin , dry very fast.
Thank you. It came quickly, well packed. The product fully corresponds to the description. Tried in work, everything is fine. It dries perfectly.
Came very fast . Thank you
sun no longer e probado
havent tried it yett can't wait to use
loved
I **LOVE** THIS GLUE! I've been getting lash extensions professionally done for 20 years. I'm VERY sensitive to all kinds of professional glue, so my technician is extremly careful. When glue touches my skin, my eyelids swell shut. I've always wanted to do my own lash extensions, but due to my allergic reactions to professional glues, it hasn't been possible. I've used many weak glues without problems, but weak glues were only good for strip lashes that lasted for a day. BY SOME WONDERFUL LUCK, I clicked on this glue! Initially, I was skeptical about the great claims the description makes, but when I read the reviews, I was convinced that I needed to try it. So I MUST THANK all the people who left detailed reviews! You helped me so much! I got the glue that dries in 5 seconds. I used it to apply a full set of 20D, 12-16mm, C-Curl, 0.10 thickness lashes. NO SMELL! NO STING! NO SKIN REACTION! And I did accidentally got some on my skin - with NO PROBLEMS! I'm THRILLED! YAY!
I came to the RB for a month. Not yet tried
Recommend store giving response very quick thanks for gift thanks you I will shop again from you
Arrived after more than a month. I arrived also a small gift. Should I try the quality of glue.
Fast shipping and good quality
Excellent glue took time to come but nickel I buy 4. He offered me lashes and other small accessories thank you I would recommend
Really good glue !
Super small but it is a 5ml the size of my pinkie finger.
Exelent came very fast
Received within 2 weeks. Hv not tried yet
'
All good
exactamente como en la foto, envío muy rapido, gracias al vendedor!¡ volveré a pedir pronto.
Superior arrived after 15 day, אכותי very, the store sent gift
Well packed with love.
Perfect, sent a treat to me, only found very very, very small, hope it's good!! Still not tested
Recommended Product 100%, as described, excellent and quick attachment on the tab but in ring does not dry right away, lasts quite a bit. I recommend that, especially for the lashists who always have problems with the black clusters, with this glue they have the solution.
Never tried יעדכן below