SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Yellocart Online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yellocart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chias received... delivery of 20 days .. the bomb of Chias is very like, each Chias make a sound, very convenient, can be heard from the far .....
Excellent, fabulous, good quality and record clearance, I recommend 100./.
I love it, a good watch
relógio excelente, muito bonito e pesado.. e o melhor de tudo, envio muito rápido e o preço excelente! estou muito satisfeito e recomendo muitooo
i received the item, thanx
Like watch very beautiful and good quality fast delivery
Like
Very beautiful and good quality. The watch is properly heavy from good material! Was very quickly since.
I am happy with this product.
Excellent.
The first time I made an order and was pleased, with the store did correspondence, very polite and respectfully answered the questions at any time of the day, the seller 5 + I recommend I promised the clock came 7 days earlier than the due date, very satisfied, thank you very much to the seller and Ali Express. I will make two more orders for diving watches and more stylish at an expensive price. And now the question to the manufacturer? What the is this on the last photo, that's what it's supposed to be? It's good that it's not lost, I had to smear glue. And so everything works. With the settings there are no problems, figured out by the method of rear in three minutes. Once again I recommend the seller and the watch for such a price are good heavy, looks great. Thank you all.
All right. Fast delivery. Recommend.
Goods received in marę quickly (as the distance from China-> PL). Goods consistent with the description. I am satisfied with its quality and delivery time. Recommend shop.
Thank you
Great watch as in the description. Anytime. You can only recommend. Thumbs up.
An excellent watch, the look is very stylish on the hand is much better than in the picture, the bracelet can be adjusted itself by the hanging pins and removing the excess part of the bracelet before of
Excellent! Thank you
Already bought 5 watches all perfect fast delivery
I didn't. Got the money back.
Very good watch, good weight and looks good quality
Very good like
best thenk yoy
great watch and nice & heavy for 20 bucks one cannot go wrong I highly recommend. I many very expensive watches thought I'd buy this to wear while doing chores but its so nice I don't think I will wear while doing said chores. thnx
The whole process was very fast Thanks
Excellent clock quality, exceeded my expectations