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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
7781 South Elizabeth Drive, Jamestown, NY 14701
Good watch. They match everything. I bought it as a gift. Shipping fast.
The watch came in 2 weeks, the strap is very beautiful and stylish, but unreliable, the dial was dust
muy bueno
Watches well wrapped packaged and in great condition! Thank you
Good store good commodity
ok
Thank you to the store happy with my purchase
Watches are cool, they walk for sure... Only one minus, immediately began to cloud the strap... And so, the clock liked... It seems that in a week of paint will not be at all
Order arrived in less than estimated time, I am satisfied with the product, I recommend the store.
All very well, I recommend this store
For three dollars it's fire)) arrived in two weeks
Delivery was long as 3 months, but it was worth it, the goods are excellent.
Thank you very much
excelente aunque me hubiera gustado que viniera con caja jeje
thanks pro
на мою руку сели как влитые, уверен, чо ребёнку понравятся. ходят, пока не врут.
All liked thank you
Часы дошли очень быстро до Украины, недели за три.
Definitely perfect came to me exactly what avía requested the Watch got me well protected without any imperfect rayon or something similar.
super
Very good watch great quality
посылка потеряна (украдена) в почте россии
thanks
Часы отличные, только очень долго шли, но продавец сам продлевал защиту покупателя.
The clock works well, it shows as in the photo. It's not submersible. Needles don't shine in the dark. The strap is losing brightness and color after a few days of use.